FREQUENTLY ASKED QUESTIONS

1. WHAT ARE ROCKET TITLE’S REGULAR BUSINESS HOURS?

Rocket Title’s normal operating hours are 8:00am to 5:00pm Monday-Friday; however, we are always willing to accommodate our client’s work schedule if a late-night closing is necessary.

2. DOES ROCKET TITLE OFFER SATURDAY HOURS?

Typically, we are closed on Saturday; however, if an emergency or special circumstance arises, we will do our best to set a Saturday appointment with management approval as well as approval from the buyer’s lender, seller, and agents involved.

3. WHAT ITEMS DO I NEED BRING TO CLOSING IF I AM A BUYER?

You should bring 2 forms of identification along with a certified check if you are required to bring funds to closing.

4. DOES ROCKET TITLE ACCEPT CREDIT CARD PAYMENTS?

No, Rocket Title is unable to run credit card transactions. We can accept payments only by personal check or money orders (up to $300.00), cashier’s check (up to $3,500) or wire transfers (unlimited).

5. AS A SELLER, HOW QUICKLY CAN I EXPECT TO RECEIVE PROCEED MONEY AFTER CLOSING?

The Wet Settlement Act requires settlement agents to disburse all proceeds within 48 business hours after settlement has occurred. Additionally, Rocket Title does not disburse funds until the title update and recording has been completed. Funds are typically available after 3:00 PM the day after closing.

6. IF THE SELLER OF A PROPERTY RECENTLY PASSED AWAY, WHAT ARE THE TYPICAL REQUIREMENTS FOR FUNDS TO BE RELEASED TO THE ESTATE?

Our title insurance underwriter, Stewart Title Guarantee Company, will require a copy of the deceased seller’s death certificate.

The Executor/Executrix of the Estate may choose one of the three options below, regarding disbursing Estate funds:

  1. A corporate surety bond can be obtained covering the open estate, naming Stewart Title Guaranty Company as loss payee, which must be approved prior to closing in the amount of $(net proceeds) and an Indemnity Agreement would need to executed;
  2. A nonrefundable Extra-hazardous risk premium can be paid to Stewart Title Guaranty Company, in the amount of $2.00 per $1,000 of the SALES PRICE and an Indemnity Agreement would need to executed.
  3. Rocket Title could escrow 100% of the net proceeds of the sale for a period of one year from the date of death of the deceased and an Indemnity Agreement would need to executed.
7. IF I AM UNAVAILABLE ON THE DAY OF CLOSING WHAT ARE MY OPTIONS?

Rocket Title ensures that all scheduled closing concerns are addressed and resolved prior to closing. We want to adequately prepare our client for a remote closing if necessary.

Clients can choose from one of the three options provided below.

  1. Rocket Title could have our attorney prepare a Specific Power of Attorney (POA) so you could appoint a family member or friend to sign all the closing documents for you. You would need to take the POA to a local notary public (such as a local bank). Once complete, you would need to send the original signed POA back to our office. If you need assistance with a return, Rocket Title will provide a FedEx envelope.

    *** If our attorney prepares the POA, the fee for preparation would then be added to your final closing disclosure/Settlement Statement. ***

  2. Rocket Title will assist with locating a mobile notary in your area and will coordinate with all parties to arrange signing date and time., Notaries can meet you at your home, work, or even a public place – such as a Starbucks.

    ***Their notary fee would then be added to your final closing disclosure/Settlement Statement. ***

  3. If we have your final closing documents a few days ahead, we could send them to your location by FedEx delivery. You will be required to take those pages to a local notary public (such as a local bank). Once complete, you would need to send the original signed POA back to our office. If you need assistance with a return, Rocket Title will provide a FedEx envelope.

    ***Please note, all notary signatures and stamps outside of Rocket Title, Inc. will require a business card with a valid phone number and/or email to reference the authorized notary public.***

8. DOES THE BUYER AND SELLER NEED TO SIGN THEIR DOCUMENTS TOGETHER, SIMULTANEOUSLY?

No, buyers and sellers typically don’t sign their documents together in the same office. Additionally, if the closing documents are signed on different dates, the buyer’s signed documents must be signed on the same day or a date after the seller’s signed documents. It is common for the buyer and seller to use different title companies or closing attorney’s.

9. IF THE SELLER FAILS TO COMPLETE REPAIRS PRIOR TO CLOSING, WHAT OPTIONS DO I HAVE AS A BUYER?

Repairs should generally be completed before closing. However, there are certain circumstances where the contractor’s schedule does not permit completed repairs or a buyer has to close before repairs can be completed.

In those situations, there are a few options available.

  1. Your real estate agent may be able to negotiate a credit from the seller to cover the repair costs.
  2. If your lender allows, Rocket Title may escrow a portion of the seller’s net proceeds and hold them for up to 30 days until the repairs are completed, releasing them to the buyer if repairs are not completed within the 30 days (unless otherwise agreed upon).
  3. You can elect to delay closing until the repairs are completed
10. AS A BUYER, WHAT ITEMS CAN I EXPECT TO RECEIVE AFTER CLOSING FROM ROCKET TITLE?

Rocket Title will be sending you the original recorded deed and owner’s title insurance policy within 30 days of closing.

Need A Title Fast? Get In Touch!

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4573 Bank Street
Virginia Beach, VA 23462

[email protected]

Phone: 757.306.4668
Fax: 757.389.8749

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